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Posts tagged Training Tools

Tip of the Day - How Do You Coach the Service Walk-Around?

Tip of the Day - How Do You Coach the Service Walk-Around?

Tip of the Day, Ted Ings, Service Walk-AroundCenter for Performance ImprovementApril 16, 2019Automotive Training, Ted Ings, Training Tools, Rebecca Chernek, Service Walk-Around, Service Walk-Around Checklist

Tip of the Day - Are You Out of Step with Your Customer?

Tip of the Day - Are You Out of Step with Your Customer?

Tip of the Day, Ted Ings, Telephone Technique, Rebecca Chernek, 4 Square TechniqueCenter for Performance ImprovementApril 11, 2019Automotive Training, Ted Ings, Training Tools, Coaching Tools, Proper terminology, Rebecca Chernek, 4 Square Sales Method, Four Square Sales Method

Tip of the Day - Your Body Language Matters! Especially on the Phone!

Tip of the Day - Your Body Language Matters! Especially on the Phone!

Tip of the Day, Ted Ings, Telephone Technique, Body LanguageCenter for Performance ImprovementApril 4, 2019Automotive Training, Ted Ings, Training Tools, Coaching Tools, Proper terminology, Telephone Sales Training, Communication Skills, Non-Verbal Communication, Telephone Etiquette

Tip of the Day - Expand and Improve Your Terminology

Tip of the Day - Expand and Improve Your Terminology

Tip of the Day, Ted Ings, Sales TerminologyCenter for Performance ImprovementApril 1, 2019Automotive Training, Ted Ings, Training Tools, Coaching Tools, Sales Terminology, Proper terminology

Tip of the Day - Optimize Your Team's Performance

Tip of the Day - Optimize Your Team's Performance

Tip of the Day, Ted Ings, Training MeetingsCenter for Performance ImprovementMarch 20, 2019Automotive Training, Service Advisor, Ted Ings, Training Tools, Coaching Tools